News and Opinion

Canadian ISP Throttling Conversation Continues in Parliament

April 3, 2008

Timmins-James Bay MP Charlie Angus brought the issue of net neutrality and the throttling of network access front and center recently when suggested that Industry Minister Jim Prentice’s “Hands off approach to hands on interference is bad news for the development of the Canadian innovation agenda.” [vid]r5UvAKcxTGE[/vid] In the video above, he went on to [...]

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Bell Canada Shapes Up Wholesale ISPs

March 26, 2008

Globe and Mail’s Matt Hartley wrote an article this morning about Bell Canada packet shaping its wholesale ISP’s end customer’s data. Rocky Gaudrault, the chief executive officer of Teksavvy Solutions Inc., a Chatham based ISP with 21,000 DSL subscribers across Ontario appears to be leading the charge against Bell’s decision to throttle his customer’s Internet [...]

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Macworld 2008 Keynote: Announcements Thin as Air… and Boring

January 15, 2008

The Steve Jobs Macworld Keynote presentation is officially finished and I have one word for it: Boring. I’m starting to think Apple purposely sets out to have exciting announcements every other year because the new MacBook Air, although appealing, stunning, thin, yada yada yada, just doesn’t do it for me. Other significant announcements as reported [...]

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2007 CIRA Election Flawed

September 12, 2007

After this week’s election mess, CIRA might wish to consider re-branding itself more accurately: The Canadian Ineffectual Registration Apologists. But apologies are not accepted when it comes to denying member votes. Before you read any further, let me first say that I am a hardcore supporter of membership driven, non-profit organizations. I’m also a fan [...]

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Skype Reminds Users It’s not VoIP for Business

August 17, 2007

Skype took a tough hit yesterday after a software bug took out its 200 million peer to peer users for more than 20 hours. With 220 million subscribers an 9 million users online at any given time, this must have been a wake-up call for hardcore Skype business users that rely on the tool to [...]

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How NOT to Provide Customer Service at Bell Canada

August 16, 2007

This post is also titled: Comment ne pas fournir le service à la clientèle à Bell Canada I work for an Internet Service provider that deals quite often (several times a day) with Bell Canada. For some unexplained reason, we started receiving some of our trouble ticket updates in French, not English. Naturally, as an [...]

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Award for best use of technology goes to… Toronto (not)

November 22, 2006

On the weekend, I parked my car on Danforth Avenue and was ticketed while making change for the meter at a nearby Shoppers Drug Mart. It didn’t bother me because I figured my story was reasonable and they [City of Toronto Parking Operations] would just cancel the ticket after realizing I had purchased a ticket [...]

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The Digital Pen I was ALMOST excited about – Logitech IO2

October 11, 2006

I was at Allstream’s offices last week to discuss the implementation of one of their new products over our own network infrastructure. When I arrived, I was asked to sign in. A normal procedure at many organizations, save for the writing device they handed me that looked like a really fat pen. It was similar to [...]

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Asterisk in the Enterprise? Be Mindful About IT’s Skillset

September 26, 2006

Alec Saunders, a favourite blogger of mine, writes a good post about Asterisk titled: Nerdy, Geeky and Cheap. In his article, Alec talks about VoIP Girl’s post on Canadian VoIP Providers and an important option he feels she missed on her list: free open source Asterisk PBX using Unlimitel’s SIP trunking service. I think Alec was right on the [...]

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Starbucks Raises Prices by 5 cents

September 25, 2006

Market Watch reports: “Starbucks Corp. said it was raising its prices [5 cents] on drinks and [50 cents on] whole coffee beans, citing rising fuel, health-care, labor and raw ingredient prices, but analysts said Friday the move increased their confidence in the coffee shop operator.” As a former Starbucks “junkie”, hooked on their yummy Caramel [...]

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